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Terms & Conditions

GENERAL TERMS AND CONDITIONS OF THE ONLINE STORE – Miracle Cosmetics World

 

       I. SUBJECT

Article 1: These general terms and conditions regulate the relationship between MIRACLE WOMAN LTD (hereinafter referred to as the "SUPPLIER") and the customers (hereinafter referred to as "USERS") of the online store, www.miraclecosmeticsworld.com (hereinafter referred to as the "ONLINE STORE"). By accessing and using the ONLINE STORE, USERS agree to be bound by these terms and conditions.

 

       II. SUPPLIER INFORMATION

Article 2: In compliance with the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, and the UK General Data Protection Regulation (UK GDPR), the SUPPLIER provides the following information:

  • Name of the Supplier: MIRACLE WOMAN LTD
  • Company’s House Registration Number: 15221140
  • Date of Incorporation: 19/10/2023
  • Business Type: Corporate
  • Registered Address: 11 Giffard Road, N18 1DR, London, United Kingdom
  • Operating Address: 11 Giffard Road, N18 1DR, London, United Kingdom
  • Contact Details: Email: info@miraclecosmeticsworld.com | Phone: +44 7934 345 901
  • VAT Registration Number: GB473904864

Supervisory Authorities:

 

      III. CHARACTERISTICS OF THE ONLINE STORE

Article 3: The ONLINE STORE provides USERS with the ability to:

  1. Browse and purchase products offered on the website.
  2. Make electronic transactions for product purchases.
  3. Receive information about new products, offers, and services.
  4. Exercise their consumer rights, including cancellation and refunds, in compliance with the Consumer Rights Act 2015 and the Digital Markets, Competition and Consumers Act 2024.

Article 4: The SUPPLIER delivers goods and guarantees USERS' rights under UK law, including the right to receive accurate product descriptions and quality products.

Article 5:

  1. USERS enter into a contract of sale with the SUPPLIER through the website’s ordering system.
  2. The contract is formed upon order confirmation.
  3. USERS must pay the SUPPLIER according to the stated prices and accepted payment methods.

The SUPPLIER ensures delivery within the timeframes specified on the website and provides multiple delivery options, the costs of which are displayed at checkout. 

 

         IV. USER RIGHTS AND OBLIGATIONS

Article 6:

  1. USERS have the right to receive accurate product descriptions and high-quality products.
  2. USERS must provide accurate personal details when making purchases, including shipping and billing information, to ensure proper processing of orders.

Article 7:

  1. USERS have the right to withdraw from a purchase within 14 days of receiving the goods, in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
  2. USERS must return the product in its original condition. Refunds will be processed within 14 days of receiving the returned goods. Return shipping costs are the responsibility of the USER unless the product is faulty or misrepresented.

Article 8.
Due to hygiene and safety regulations, we do not accept returns once the product has been opened or used. However, in compliance with UK law, buyers have the right to request a return within 14 days of receiving the item, provided that:

The product remains unopened, unused, and in its original packaging.

 

         V. DELIVERY AND PAYMENT TERMS

Article 8: The SUPPLIER provides multiple delivery options, including standard and expedited shipping, with associated costs displayed at checkout. Delivery timeframes are specified on the website.

Article 9: Payment can be made via credit/debit card, PayPal, or other methods listed on the website. USERS are responsible for ensuring their payment details are correct at the time of transaction. Additional charges, such as taxes or customs duties, may apply for international orders.

 

         VI. LIABILITY AND FORCE MAJEURE

Article 10: The SUPPLIER is not liable for delays caused by unforeseen events, including, but not limited to, strikes, natural disasters, or acts of government (force majeure events). These may cause delays in processing or delivering orders.

Article 11: The SUPPLIER is responsible for faulty or misrepresented products under the Consumer Rights Act 2015. If a product is found to be faulty, USERS are entitled to a replacement or refund.

 

         VII. PRIVACY POLICY

Article 12: The SUPPLIER complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 in handling USER data. For further details on how personal information is collected, used, and protected, please refer to our Privacy Policy, which is incorporated into these terms.

 

         VIII. FINAL PROVISIONS

Article 13: These terms and conditions are governed by UK law. Any disputes arising from or in connection with these terms will be resolved in the competent courts of the United Kingdom.

Article 14: The SUPPLIER reserves the right to update or modify these terms and conditions at any time. Continued use of the website after changes have been made constitutes acceptance of the updated terms.